Gaming at q789 is meant to be fun — a form of entertainment, not a way to make money or escape problems. This page gives you all the information and tools you need to keep your gaming enjoyable, safe, and within your personal limits.
At q789, we genuinely care about the wellbeing of our players. Whether you are spinning slots, betting on PSL matches, playing bingo, or following a T20 series, the experience should be exciting and enjoyable — and it should stay that way. The moment gaming starts feeling like a pressure or an obligation, something has gone wrong, and we want to help you fix it.
Problem gambling is a real issue that can affect anyone, regardless of how experienced they are as a player. It does not happen overnight — it usually builds gradually. Recognising the early signs and taking action while things are still manageable is far easier than waiting until the situation has become serious. q789 has built a set of practical tools directly into the platform to help every player stay in control from day one.
This page explains how those tools work, what warning signs to look out for, and how to get help if you — or someone you know — needs it. None of this is here to lecture you. It is here because responsible gaming is something we take seriously, and we think you deserve a platform that looks out for you.
Minimum age to play on q789
Support available for help requests
Set budget limits in local currency
All responsible gaming tools are free to use
Six built-in controls available to every q789 player — free, instant, and always accessible from your account settings.
Set a daily, weekly, or monthly PKR deposit cap directly from your account settings. Once a limit is active, no deposit exceeding that amount will be processed — even if you request one. Lowering a limit takes effect immediately. Raising one involves a short waiting period to make sure it is a considered decision, not an impulse in the middle of a session.
Set a reminder that pops up after a defined period of play — 30 minutes, 1 hour, or whatever works for you. When the reminder appears, you can choose to continue or log out. It is a simple nudge that helps you stay aware of how long you have been playing, especially during long cricket betting sessions or an extended slots run.
Need a short break? A cooling-off period temporarily restricts access to your q789 account for a set number of days — from 24 hours up to several weeks. During this time you cannot log in, deposit, or play. It is ideal for players who feel they need a structured pause without permanently closing their account.
Self-exclusion is a longer-term option for players who want to take a serious break from gaming. You can request self-exclusion for a minimum period of six months. During self-exclusion your account is blocked, marketing communications are stopped, and you cannot create a new account on the platform. Reinstatement after the period requires a formal review.
Set a maximum amount you are comfortable losing in a given period — daily, weekly, or monthly in PKR. Once that limit is reached, further play for that period is restricted until the limit resets. Loss limits are one of the most practical tools available for players who want to keep their gaming within a defined personal budget without relying entirely on willpower.
Reality check notifications display your current session duration and your net win or loss position during play at regular intervals you define. This gives you an honest, real-time picture of your session rather than relying on feelings or estimates. Many players find that seeing the actual numbers — rather than going on a gut feel — is enough to encourage sensible decisions mid-session.
Before you ever place a bet or spin a slot on q789, it helps to have a clear, personal framework for how you want to approach gaming. These are not rigid rules imposed on you — they are practical guidelines that experienced, happy players tend to follow naturally. Taking a few minutes to set your own version of these rules before you start can make a real difference to how much you enjoy the platform long-term.
A simple rule that works well for many players: treat every deposit as a fixed entertainment budget for that week. If you have spent it, that week's gaming is done. It keeps things clear and prevents the temptation to keep topping up.
Most players never develop a problem with gambling. But for some, what starts as casual entertainment can gradually become something more difficult to manage. The warning signs are not always obvious, especially when you are in the middle of it. Here are some patterns worth being honest with yourself about:
If any of the above points feel familiar, please take action now rather than later. Use the self-exclusion or cooling-off tools in your account settings, or reach out to the q789 support team who can help you access the right options without any judgement.
These questions are not a clinical assessment, but they can help you get an honest picture of your current relationship with gaming. If you answer "yes" to two or more, it may be worth taking a break and reviewing your habits.
Have you ever spent more time or money gaming than you planned to in a single session?
Have you ever used money intended for household or family expenses to fund gaming?
Do you find yourself thinking about your next gaming session while doing other things?
Have you ever tried to recover losses by playing more, rather than stopping?
Has anyone close to you — family or friends — expressed concern about your gaming habits?
Do you feel uncomfortable or anxious when you are unable to play for a period of time?
Two or more "yes" answers is a signal worth taking seriously. Head to your account settings and activate a cooling-off period or deposit limit, or contact our support team directly for guidance on next steps.
All responsible gaming tools on q789 are built directly into the platform and accessible to every registered player at no cost. You do not need to contact support to use most of them — they are available from within your account settings at any time. Here is how to find them:
If you are having trouble locating any of these tools or you want to talk through your options, the q789 support team is available 24/7. There is no judgement involved — getting support early is always the right call.
q789 operates a strict 18+ policy. No person under the age of 18 is permitted to create an account, make a deposit, or access any gaming content on the platform. Age verification is required during the account setup process, and additional documentary verification — such as a CNIC copy — may be requested at any point.
If you share a device with family members, including younger siblings or children, we strongly recommend taking steps to prevent unintended access to the q789 platform. Practical steps include:
If you have concerns that a minor in your household has accessed q789, please contact the support team immediately. The account will be investigated and appropriate action taken without delay. Any funds associated with an account confirmed to belong to a minor will be returned to the originating payment source.
Protecting younger people from exposure to gaming content is a shared responsibility. q789 does its part through age verification and strict account controls — and you can do yours by keeping your account credentials private and logging out after each session.
One of the most important aspects of responsible gaming is financial discipline. Gaming with real PKR means real money is involved, and it is easy to underestimate how quickly small deposits can add up over time. Here are some practical financial habits that help players at q789 keep their gaming sustainable:
Every tool in the q789 Responsible Gaming suite — what it does and how quickly it works.
Cap daily, weekly or monthly PKR deposits. Reductions apply instantly; increases require a cool-down period.
Set the maximum PKR amount you can lose in a defined period before play is automatically paused.
Receive a pop-up notification after a set play duration. You choose the interval — 30 min, 1 hr, etc.
Periodic on-screen summaries of session time and net balance — so you always know where you stand.
Block account access for 24 hours to several weeks. Takes effect immediately upon activation.
Long-term account block of 6 months or more, with marketing and communications also suspended.
Straight answers to the questions players most often ask about staying in control on q789.
Register on q789 and set your deposit and session limits from day one. Slots, Live Casino, PSL Cricket Betting, Bingo, and more — all available on your phone, all in PKR, and all with responsible gaming tools built right in from the start.
18+ only. Please game responsibly and within your personal budget. Responsible gaming tools are always free and always available in your account settings.